GOOGLE SPECIALISTS

ELB provides world class Audio Video Services to Local Government, Small Business, and Fortune 100 companies. Highlighted here are the Audio Video services provided by ELB to Google, the world's largest user of video conferencing. This reference demonstrates the breadth and quality of services you can expect by engaging with ELB.

Moves, Adds, Changes (MAC) Program

ELB is an exclusive provider of design, engineering, installation, testing and commissioning services for Google’s MAC program. The purpose of the program is to support the “moves, additions and changes” required to audiovisual assets and systems in key Google workspaces.

Typically, MAC projects are smaller and ad hoc in nature and require custom solutions for unique spaces. As a result, they require a more complicated and often differentiated process to find a solution. ELB’s ability to be flexible, innovative and deliver through a quality process has been key to success. Likewise, our custom designs, quality integration work, and prompt technical support has and continues to ensure the overall success of the program.

To date, ELB has supported the following types of rooms under the MAC program:

  • Google TechTalk rooms

  • UX labs

  • C-level offices

  • Larger conference and event spaces

  • Cafeterias and coffee stations

  • Public access areas

MAC program work occurs daily. Since supporting Google in establishing this program several years ago, ELB has single-handedly managed more than 1,500 MAC tickets, which translates into the modernization of more than 3,000 workspaces across 30+ Google campuses nationwide.

Refresh Program

Google operates a second national audiovisual improvement program called the Refresh program. While the goals of the two programs are similar in that they are both aimed at improving existing workspaces, the Refresh program focuses more on standards-based, repeatable projects. Rather than customized designs with unique products, Refresh spaces follow standardization and focus on repetition to ensure superior quality and speed of service. Our efforts to bring a structured, training-centric approach to the planning, engineering and installation of Refresh projects has meant consistency in quality and scalability. ELB’s success in the Refresh program over the years is a testament to our ability to deliver in scale.

Importantly, Refresh projects are delivered after-hours, over weekends, and in a manner such that complete spaces are decommissioned, new systems installed, and spaces returned to functionality within a single night. This eliminates any disruption to Google employees and demonstrates the type of elite project management you can expect from ELB.

Google spaces that are modernized under the Refresh program include:

  • IDF Racks

  • Small, medium and large conference rooms

  • Collaboration spaces

  • Kiosk Fleets

ELB is one of two exclusive providers of engineering, installation, testing, and commissioning services for the Refresh program. Like MAC, work on the Refresh program occurs daily. To date, ELB has successfully completed the audiovisual refresh of more than 6,000 rooms across 50+ Google facilities nationwide.

  • “The AV refresh went so smoothly and the ELB teams went above and beyond to get the job done. All of the outstanding work helped alleviate the stress I had about the project. I sincerely appreciate all of your efforts.”

    Marketing Executive Google

  • “We are grateful to ELB for everything they have done for our school. They understood our needs, provided the best solutions possible, and delivered quality services which have resulted in outstanding teaching and learning experiences across the board.”

    School Principal California

  • “I wanted to thank you for being so proactive and steady in your project communications. The project has been going so well. THANK YOU ELB!”

    Senior Project Manager CBRE

  • “Our operational activities are often critical in nature. The new systems and technology that ELB designed and installed, and the professional and prompt manner in which they did it, has far exceeded anything I’ve experienced before.”

    Captain County Sheriff's Office